Nairobi, Kenya, September 30-The Immigration Service warned Kenyans not to use brokers to try to skip the electronic citizenship appointment system when applying for a passport.
Immigration Director Alexander Muteshi said that anyone who chooses to go through a broker will not receive the approval documents.
"The public is strongly advised to avoid hiring brokers who use unorthodox means to try to bypass the e-citizen appointment system. We have taken measures to detect these attempts and will not provide services for such cases," he said in a statement.
Most passport applicants have been complaining that they are forced to pay bribes on long-term dating dates provided on e-citizen platforms.
The head of the immigration department stated that the department has set up a special service desk in Nyayo House to handle urgent and urgent passport applications.
He added: “Passport applicants can submit requests for rescheduling biometric appointments and fast-tracking the issuance of passports at the special service desk, provided they attach documentary evidence.”
Muteshi guarantees that the passport service can only be accessed by making an appointment through the e-citizen portal during the application process.
Once the applicant actually submits the application form at the immigration office, it will take at least two weeks or more for a Kenyan passport application to get their first passport.
However, unscrupulous Kenyans are also taking advantage of the current coronavirus pandemic to rob Kenyans of their hard-earned money with the promise of rapid passport processing.